Getting feedback is an extremely important aspect to analyse the business status in terms of products and services offered. Our survey process includes calling customers to take the feedback on previous services done and capture the complaints if any. It includes data tracking via a questionnaire and sharing the feedback of the same. We help you discover how your product or service is performing and also suggest ways to improve customer satisfaction.
Delivering goods within a stipulated time has become challenging. Last leg of delivery is the key to any growing ecommerce business. We provide expert services and skilled manpower to achieve the customer demands. We have our presence in six locations Mumbai, Chennai, Noida, Bangalore, Hyderabad, and Pune.
We provide field collection services in six locations across India and are continuously growing to ensure we meet the customer requirements. We have evolved ourselves to ensure our performances matches to your field collection requirement.
One stop solution to all your staffing requirements. We specialize in sourcing qualified, full-time employees, while keeping the cost, risk, and operational complexity to the minimum. We become an extended arm of your team to deliver the desired output thereby saving your time and cost on administrative and support management.
Recovering pending payments and debts requires a specialized approach and team. Every organization strives to ensure compliance with all statutory legislations, we help you drive rising NPAs through recoveries by providing you a mix of field and customer support services. We take end-to-end ownership of your collections and ensure seamless data transfer from field to contact center
As the name suggest we ensure the money you spend is audited. We provide telephonic audit services as a part of Revenue Assurance. It is an audit of all the closed work orders meeting pre- defined criteria. The criteria are drawn up basis potential areas of suspected misuse in work order closures. VOC activity is undertaken based on survey questionnaire drawn for each calling category or suspected areas of misuse & the surveys are captured, summarized, shared and closed by raising a debit note.